Questions & Answers
Are there any
Course prerequisites ?
With the exception of our recertification programs,
there are no prerequisites for our First Aid & CPR
courses.
Are there any Age
prerequisites ?
Red Cross first aid or CPR courses have no age
requirements as long as participants can learn and
perform the skills.
Recognition:
Through our courses you will receive Red Cross
certification, a recognized leader in the First Aid/CPR
industry. Red Cross courses are recognized by WS&IB.
What is the Length
of certification ?
Red Cross first aid, CPR, and AED certification is valid
for three years.
can I upgrade my level ?
Upgrading to a higher level of certification is not
permitted, meaning you will not be exempt from the
material that you were trained in, if you realize that
you need to take a higher level. We strongly recommend
that you check with your employer or your school, prior
to the course, to make sure you take the correct
course.
How & When can I pay ?
Payment (for Public
Courses only): Payment is due just before the
start of each course. Please note, our preferred method
of payment is cash, although we understand that there
are times when you only have a cheque available and may
need to pay in this manner. However if this is the case
we will need to hold your certification until your
cheque clears our bank.
can I recieve a refund ?
We do not issue refund to students that do not complete
or are unsuccessful on our training programs.
Can I take First Aid as a stand alone course?
The way these courses are set up first aid alone is not
available. No matter which first aid course you take CPR
will be included. These are rules set by WS&IB and we
must follow them. However, CPR courses are offered
without fist aid.
AED/defibrillation:
all our public first aid and CPR courses now come with
AED certification, at no extra fee.
Requirements to pass:
To successfully complete our programs, we require 100%
attendance & participation for the entire course. There
is also a multiple choice examination at the end of each
course.
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